UNITAT : 8 EX 5-9 PAGE 35

5. Listen and repeat the words in colour. Then choose the correct answer.

1. I can't make the desingers meeting on Tuesday. Can we ..... the meeting, please?

b) reschedule

2. We don't need to meet because we've already discussed everything. Let's ..... the meeting.

b) cancel

3. Katie will be in the office on the 29th. Would that.... you?

a) suit

4. I won't be able to .... in the auto apps conference because of a previous commitment.

b) participate

6. Listen and repeat the words and phrases in colour. Then match A to B to form sentences.

1. Let's llok for an alternative date. C

2. Michael is on the phone and needs directions because. D

3. Diana Michaels is held up in trafic jam because. E

4. Mr Kelly had to leave the office urgently because. A

5. Greg came for his appointment with the network administrator on the wrong day because. F

6. We'll have to start the meeting at 2.30 instead of 2.00 because. B

7. Listen and repeat the words and phrases in colour. Then match the clocks to the correct times.

1. It's half past two. B

2. It's quarter past eight. D

3. It's five o'clock. A

4. It's quarter to six. C

5. It's ten past nine. F

6. It's twenty to seven. E

8. Look at the clocks and write the times.

1.  It's quarter past ten

2. twenty to four

3.  ten past five

4. half past twelve

5. ten to six

6.

9.  Complete the text messages with the word below.

1.  running late

2.

3. 

4.

5. appointment

6.

7. arrange

Speaking

 

Aleix & Oumayma

Oumayma: Hi, I’m calling about order #PC-00031. The pre-built PC I received won’t turn on at all.

Aleix: I’m really sorry to hear that. I’ve checked your order, and since it arrived defective, it’s fully covered by the warranty.

Oumayma: Good to know. What can we do?

Aleix: We can offer you a full refund or send you a replacement at no extra cost. All return shipping is covered.

Oumayma: I’d prefer a replacement.

Aleix: Great. I’ll create a new order, the #PC-00032. You’ll receive a prepaid return label by email. Once the defective unit is scanned by the courier, we’ll ship your new PC.

Oumayma: How long will the replacement take to arrive?

Aleix: Usually 2–3 business days after shipment. We’ll also send you tracking information.

Oumayma: Perfect, thanks for the quick help.

Aleix: You’re welcome. We’ll make sure you get a working system as soon as possible.

Rescheduling Meetings page 34 Ex 2

 1.

    A: Hello Is that Mrs Brody? This is Marck Brown, Geraldine Marden's administrative assistant at                Compusafe

    B: Hello, Mark. What can I do for you?

2.

    A: Well, unfuntunaly Mrs Marsden iss ill, so she won't be at work for three days.

    B: Oh, I'm sorry to hear that.

3.

    A: The problem is. she won't be able to make it to the meeting you arranged for tomorrow. Can we             reschedule it?

    B: Centranly. Let's look at the calendar.

4.

    A: What date is convenient for you? How about Tuesday, 5th January?

    B: I won't be available on that day. I'll be bus with staff training.

5.

    A: I see. Mrs Marsden will also be free on Wednesday, 6th January. Would that suit you.

    B: I've got a staff meeting in the afternoon, but I'm free in the morning.

6.

    A: Great! Will 11 o'clock in the morning be OK?

    B: Yes, I'll write it in my diary.

Vocabulary Builder 8

 ARRANGING A MEETING

attend the meeting:    assistir a la reunió                        light refreshments: refrigeri lleuger

break: pausa                                                                   make arrangements: organitzar-ho tot

busy:   ocupat                                                                 pack: fer la maleta

check your calendar: comprovar l’agenda                     participants:  participants

confirm:  confirmar                                                       previous commitment: compromís previ

convenient:  convenient                                                schedule: planificar

equipment:  equipament                                                sharp:    en punt                                                             

free:      disponible                                                         take place: tenir lloc

give a presentation:  fer una presentació                      tied up: enfeinat

hold a meeting:    celebrar una reunió                          video conference: videoconferència

RESCHEDULING

alternative date: data alternativa                                                                     leave urgently: marxar d’urgència

appointment: reunió programada                                                                    participate: participar

arrange:  organitzar                                                                                         postpone: posposar

cancel:   cancel·lar                                                                                           reorganise:  reorganitzar

feel ill:  trobar-se malament                                                                            reshedule: reprogramar

get lost:  perdre’s                                                                                            running late:  arribar tard

got the dates mixed up:    confondre les dates                                               suit: anar bé

held up in a traffic jam:    quedar atrapat en un embús de trànsit                  switch:  canviar

 TIME

half past: dos quarts de                   quarter past:   un quart de                       ten past: deu minuts passats de

o'clock: en punt                                   quarter to:  tres quarts de                    twenty to:  vint minuts per a