EX 5,6,7,8 PAGE 25

 5. Listen and repeat the words in colour. Then choose the correct answer.

1. Her presentation was very professional. She good job.
2. The shop closed. There's no reply.
3. I will be careful when i input the data.
4. She must be busy. Then line is engaged.
5. Theren's a caller on the phone waiting to speak to you.

6. Listen and repeat the words in colour.Then copy and complete the sentences.

1. Sorry, want did you say? Can you repeat that, please?
2. Your mother rang an hour ago-you need to contact her immediately.
3. On moment,please,l'll put you thtrough to Mr Wright now.
4. This in not St Ann's Hospital.You've got the Wrong number.
5. To dial a number abroad, put an 01 befor the number.
6. From Monday, my new extension number will be 8015.
7. When you answer a phone call, state the name of the company.

7. Listen and repeat the words in colour.Then words in colour are in the wrong sentences.Write the sentences correctly in your notebook.

1. I need to speak to Betty on the line.it's realy important.ASAP
2. Can you ask Mrs Ford to avoid tomorrow? i'm toobusy to talk to her today.Riag back
3. I've got client as soon as possible who wants o speak to the manager. on the line
4. Try to remind speaking too loudly on the phone. Avoid
5. Can you ring back Ms Burns to prepare the invoice for Dell's Computer shop? remind